FAQ

We’re open 9:00 AM – 9:00 PM daily.

• In-county: Order before 9:00 PM to receive same-day.
• Out-of-county: Cut-off is 3:00 PM (we leave at that time to deliver).
• Out-of-town (Carlton, Wedgeport, Melbourne): Delivery is at the driver’s discretion. Please don’t wait until the last 5 minutes to order.

Pay cash on delivery or by e-transfer.

We’ll 100% replace any faulty device. If your product has an issue, we’ll take the bag back and get you a new one.

If an item you ordered is out of stock, we’ll bump you up to the next available strain at no extra cost approved by you first.

We’ll text when we’re on the way with a rough ETA. It will never be over 2 hours unless we have to run out of town.

We restock every Monday with fresh products. Emails go out with new additions and the week’s promos.

Deliveries are 19+.If we think you are underage valid government photo ID is required.

A minimum order applies. The threshold and any delivery fee are shown at checkout.

All orders are delivered in plain, discreet packaging.

Message Live Chat before the driver departs to change or cancel.

If we can’t reach you at the door, we’ll attempt to reschedule.

If an item is out of stock, we will always reach out first to confirm options. When possible, we’ll upgrade to the next best strain at no extra cost—only with your approval.

Earn points on every order and redeem for instant discounts. Tap the Rewards button (bottom-right) to join or sign in.

Severe weather or holidays may affect work hours. Any changed will be posted.